What is the Company Health Score

  • Company Health Score is a weekly-updated score (0–100) that reflects the overall health level of your company based on activity and signals observed within the IPXO platform.
  • Company Health Score helps you to better understand how IPXO sees you as a client in the platform.

How is my Company Health Score calculated?

  • Company-level attributes
    • Industry classification
    • Country / region
    • Account age
    • Historical risk profile
  • Network & service behavior
    • Subnet usage patterns
    • Historical abuse reports
    • Blacklist exposure
  • Operational behavior
    • Service churn (terminations vs new orders)
      • Repeated short-lived services
  • Administrative & billing signals
    • Payment reliability
    • Failed or expiring payment methods
    • Billing disputes or irregularities

Does the Company Health Score affect me?

Currently, the Company Health Score is informational only.

However, in the future, it will have the following effect:

  • Companies with low Company Health Score may be eligible for customized/top-quality/early deals.
  • High Company Health Score might affect accessibility to long-term (commitment) deals.

How can I improve my Company Health Score?

Score can be improved by:

  • Ensuring all payments are made on time
  • IPs are used in accordance with the Platform Acceptable Use Policy (AUP)
  • Maintaining good account behavior will improve your Company Health Score over time

What are the Company Health Score groups?

Scores are grouped into these ranges:

  • Excellent Health (0%)
  • Very Good Health (0% - 6%)
  • Good Health (6% - 13%)
  • Stable Health (13% - 39%)
  • Reduced Health (39% - 59%)
  • Low Health (59% - 100%)